NNSE Privacy Policy (UK GDPR)

North Northants Social Enterprise Network CIC (“NNSE”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information openly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

  • Visit our website
  • Become a member of NNSE
  • Join Friends of NNSE
  • Attend events, workshops or training sessions
  • Subscribe to newsletters or updates
  • Apply for support, programmes or funding opportunities
  • Contact us by email, social media, telephone or online forms

We process personal information in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Applicable UK data protection legislation

Who We Are

North Northants Social Enterprise Network CIC is a Community Interest Company supporting social enterprises, charities, voluntary organisations, community groups and socially-minded businesses across North Northamptonshire.

Data Controller
North Northants Social Enterprise Network CIC
Email: info@nnse.org.uk
Website: www.nnse.org.uk

Registered Office:
UNIT 7 GRANGE ROAD INDUSTRIAL ESTATE, GRANGE ROAD, GEDDINGTON
KETTERING, NORTHANTS, NN14 1AL

ICO Registration Number:  ZC043672

Information We Collect

Information You Provide

We may collect:

  • Name
  • Job title
  • Organisation name
  • Postal address
  • Email address
  • Telephone number
  • Membership details
  • Event booking information
  • Payment information (where applicable)
  • Survey responses
  • Feedback and evaluation data
  • Correspondence and enquiries

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Website navigation information
  • Referral sources

Special Category Data

Occasionally we may collect information relating to:

  • Disability
  • Accessibility requirements
  • Communication preferences
  • Dietary requirements for events
  • Equality and diversity monitoring

This information will only be collected where necessary and will be processed with appropriate safeguards.

How We Use Your Information

We may use your information to:

  • Manage memberships
  • Administer Friends of NNSE applications
  • Organise and deliver events
  • Process registrations and bookings
  • Send newsletters and updates
  • Share funding, procurement and partnership opportunities
  • Deliver funded programmes and projects
  • Monitor and evaluate our activities
  • Respond to enquiries
  • Maintain accurate records
  • Meet legal and regulatory obligations
  • Improve our services and website

Lawful Basis for Processing

We process personal information using one or more of the following lawful bases:

Consent

Examples include:

  • Newsletter subscriptions
  • Marketing communications
  • Survey participation

Contract

Where processing is necessary to:

  • Provide membership services
  • Deliver training or events
  • Fulfil agreements with members or partners

Legal Obligation

Where we must comply with:

  • Charity and company law requirements
  • HMRC requirements
  • Funding conditions
  • Regulatory obligations

Legitimate Interests

Including:

  • Operating NNSE effectively
  • Promoting networking opportunities
  • Supporting collaboration between members
  • Developing the social enterprise sector
  • Improving our services

Where Legitimate Interests are used, we ensure that your rights and interests are not overridden.

Marketing Communications

NNSE may send information relating to:

  • Events and workshops
  • Funding opportunities
  • Procurement opportunities
  • Member news
  • Networking opportunities
  • Training opportunities
  • Organisational updates

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We will only send marketing communications in accordance with PECR regulations.

Sharing Your Information

We do not sell personal information.

We may share information with:

  • Event delivery partners
  • Funders where reporting is required
  • Professional advisers
  • Accountants and auditors
  • IT service providers
  • Website hosting providers
  • Email marketing platforms
  • Payment processors
  • Regulatory or statutory bodies where required by law

Any organisation processing information on our behalf must keep it secure and confidential.

International Data Transfers

Some of our systems may be provided by organisations based outside the United Kingdom.

Where information is transferred internationally, we ensure appropriate safeguards are in place, including:

  • UK adequacy regulations
  • International Data Transfer Agreements
  • Standard Contractual Clauses approved by UK authorities

Data Retention

We only keep personal information for as long as necessary.

Typical retention periods include:

Record Type Retention Period
Membership records 7 years after membership ends
Friends of NNSE records 3 years after involvement ends
Financial records 6 years plus current financial year
Event attendance records 3 years
Newsletter subscriptions Until unsubscribed
General enquiries 2 years
Funding project records Up to 7 years or funder requirements
Website analytics 26 months

Information that is no longer required will be securely deleted or destroyed.

Website Cookies

Our website uses cookies and similar technologies to:

  • Ensure website functionality
  • Remember user preferences
  • Improve user experience
  • Monitor website performance
  • Analyse website traffic

Non-essential cookies will only be placed on your device with your consent.

You can manage cookie preferences through your browser settings or our website cookie banner.

Further information is available in our Cookie Policy.

Data Security

We take appropriate technical and organisational measures to protect personal information, including:

  • Password-protected systems
  • Secure cloud storage
  • Restricted access controls
  • Staff and volunteer confidentiality requirements
  • Regular software updates
  • Cyber security monitoring where appropriate

Whilst we take all reasonable steps to protect data, no method of transmission over the internet can be guaranteed as completely secure.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request transfer of your information to another organisation where applicable
  • Object to direct marketing

To exercise any of these rights please contact:  info@nnse.org.uk

Automated Decision Making

NNSE does not use automated decision-making or profiling that produces legal or similarly significant effects.

Complaints

If you have concerns about how we use your information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Website: www.ico.org.uk              Telephone: 0303 123 1113

Third Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and encourage users to read their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our website.

Where significant changes are made, we will notify members and subscribers through appropriate communication channels.

Contact Us

North Northants Social Enterprise Network CIC

Email: info@nnse.org.uk

Website: www.nnse.org.uk

For all privacy and data protection enquiries please contact:  info@nnse.org.uk

Approved by: NNSE CIC Directors
Version: 2.0
Date of Approval: 19/06/2026
Next Review Due: 19/06/2027